i would need a lawyer or read all the info carefully.no trust between loyal costumers and this would be fair to let people in this situation go up to v6 without charging.btw I’m in this same situation with harmony 12 premium,didn’t foresee this future didn’t get support.didnt get what i was going into.i must clarify I’m not a professional,i started with your PLEs,which i thank you for.then bought studio in early 2010,upgrade animate,to animate pro,bought storyboard2 in the meanwhile and keep upgrading it and then jump into harmony 9 and upgraded ever since up to 12 when buying online miss the support detail of not protecting my investment.so i must say I’m a teacher but didn’t care to buy educational cause i though i was helping a company worth so and i could afford it for learning and practicing with the last cutting edge software and even produce something serious in the future.if anyone can offer himself a motorbike or whatever so could i.so thats it:we don’t read the small clausules of our deals and don’t know what to expect or should we?seems quite easy to start an annual subscription and go from there?why do we think we are investing and climbing an ecosystem of produts and go like this?i like your products,as a human i get a lot of joy from them in this grey age (no shadows please)but i really don’t like your support and miss Sergio.i lost my trust in you completely now so i have to pay for what I’m in need but its not capitalism its an extortion. i can see I’m in a trap now.cant pay for support now unless i pay upgrade first.
I upgraded storyboard 4 to 5 perpetual in may 2016 for 550 euros.i miss subscription because before i was dealing directly with Sergio Dela Cruz and there was subscription included.so as i upgraded online i miss the detail of no protecting the investisement.i couldn’t imagine i would be charged again before v6.in fact i update from 5 to 5.1 without problem.
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